We hope you love your Manar products as much as we love creating them. But if something isn’t right, we’re here to help.

• Return Window: Returns are accepted within 14 days of receiving your order.

• Condition: Items must be unused, in original packaging, and in resalable condition.

• Non-Returnable Items: Personalized or custom-made products are non-returnable unless damaged or defective.

• Refunds: Once your return is received and inspected, we’ll process your refund to your original payment method within 7-10 business days.

• Return Shipping Costs: Customers are responsible for return shipping unless the item arrived damaged or we made an error.

If your order arrives damaged or incorrect, please contact us immediately with photos, and we’ll make it right.

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HOW TO INITIATE A RETURN:

Email us at manarhamna@gmail.com with:

• Your order number

• Details of the item you’d like to return

• Reason for the return

Our team will guide you through the next steps.